FilmArc, Inc. (“FilmArc,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use FilmArc’s applications, websites, workshops, and services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
- 1.1 Personal Information: Name, email address, billing information, and account details.
- 1.2 Project Information: Scripts, images, videos, and creative materials uploaded or generated within FilmArc.
- 1.3 Usage Information: Log data, IP address, device type, browser type, session activity, and credit usage.
- 1.4 Payment Information: Credit card or payment processor details (processed securely via third-party providers such as Stripe; FilmArc does not store full payment card details).
- 1.5 Communications: Correspondence with FilmArc, workshop participation, and support inquiries.
2. HOW WE USE INFORMATION
We use collected information for the following purposes:
- To operate, maintain, and improve our Services.
- To provide credits, subscriptions, and workshop access.
- To process payments and manage user accounts.
- To evaluate projects under First Look Rights.
- To provide editing, promotional, and distribution support.
- To enforce agreements, prevent fraud, and ensure security.
- To comply with legal obligations.
3. PROJECT & MEDIA DATA
- Projects developed in FilmArc remain your intellectual property, subject to First Look Rights and other terms in the User Agreement.
- FilmArc may analyze project usage patterns to improve AI models, but we will not sell or disclose creative content without your consent, except as outlined in our agreements.
- If a project advances into development, FilmArc may retain and process project files as part of equity participation and production support.
4. DISCLOSURE OF INFORMATION
We may share information only in the following circumstances:
- With Service Providers: Trusted vendors (e.g., payment processors, cloud providers) who help us operate FilmArc.
- For Legal Compliance: When required by law, regulation, or valid legal process.
- In Business Transfers: If FilmArc is involved in a merger, acquisition, or sale of assets.
- With Your Consent: In cases where you explicitly authorize us to share your information.
5. DATA RETENTION
- We retain personal and project information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
- Users may request deletion of their personal data, subject to obligations under active agreements.
6. SECURITY
We implement industry-standard technical and organizational measures to protect your information, including encryption, access controls, and secure storage practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. YOUR RIGHTS
Depending on your location, you may have the following rights:
- Access and request a copy of your personal data.
- Request correction or deletion of your personal data.
- Object to certain data processing activities.
- Request data portability.
- Withdraw consent for data use (where applicable).
Requests may be submitted to filmarcaistudio@gmail.com
8. CHILDREN’S PRIVACY
FilmArc is not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect data from children.
9. INTERNATIONAL USERS
If you access FilmArc from outside the United States, you acknowledge that your data may be transferred to and processed in the U.S. under this Privacy Policy.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date.” Continued use of our Services indicates acceptance of the updated policy.
11. CONTACT US
If you have questions or concerns about this Privacy Policy, contact us at:
FilmArc, Inc.
Email: filmarcaistudio@gmail.com